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Discipline Is Essential For Safety, So Why Don’t We Do It?

An effective safety process requires consistent discipline to support other company safety efforts, but it doesn’t happen.OSHA is aggressively suing  employers for allegedly using safety rules to...

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Why Do Some Establishments Deliver Such Fine Customer Service – And What Does...

I’m on my 16 hour flight back from South Africa to Atlanta and processing my experiences.  Surely such a varied and unusual adventure will provide me with fodder for some philosophical musings which...

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OSHA Has To Prove Their Case

Employers are not guilty until proven innocent.  Napoleonic justice is not the law of the land. To make out an OSHA citation, OSHA has the burden to prove four (4) elements: an applicable standard,...

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